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Below you'll find a list of the most common questions we’ve come across at evoDerma. If you have any further inquiries, please contact our Customer Care Department.

Yes. Intense Pulsed Light (IPL) technology is clinically proven as an effective long-term hair removal method. With the added benefit of Advanced Multi Pulse IPL technology, the light pulses target body hairs more thoroughly.

ELITE is designed to remove unwanted body hair, and can be used on legs, bikini line, underarms, arms and hands, chest, back, shoulders, feet. It should not be used above the neckline or on the face.

The length of a treatment session depends on the size of the area(s) you are treating and the selected intensity level. For most users, treating the lower leg area can take about 20-25 minutes while treating both underarms takes around 8 minutes.

Safety is our top priority, and ELITE has been tested according to the highest safety standards for a home-based device. IPL technology has been approved for more than fifteen years, and its use is widespread in both professional settings and at home. Despite our safety measures, ELITE is a powerful device and must be used carefully according to the guidelines listed in the User Manual.

When the device is used properly, you may feel warmth and tingling when a light pulse is emitted, but discomfort is minimal compared to other hair removal methods like waxing. Users with darker and thicker hair may feel more discomfort during treatment, which should subside shortly. Some redness immediately following a treatment is normal, but should disappear within 1-2 days. If you feel excessive discomfort during treatment, or have physical symptoms or side effects that do not subside within 1-2 days, stop using ELITE and consult a doctor. ELITE has 5 intensity level settings, allowing you to adjust the treatment according to your sensitivity.

Your treatment sessions should be spaced two weeks apart for the first 4 to 5 sessions. After the fourth session, treatments should be done every four weeks if any hairs grow back, and continued until the desired results are achieved. We do not recommend using ELITE more frequently than every two weeks.

Yes. ELITE is designed for both men and women. However, men tend to have thicker hair, which may require more hair removal sessions than women to achieve the desired results.

All light-based hair removal devices achieve better results on darker shades of hair since they contain more melanin (a pigment that absorbs light energy). Although some users have achieved results with white, grey, red or blond hair, these hair colors do not usually respond to IPL treatments, which is why we do not recommend ELITE for users with light-colored hair.

Do not use ELITE if you have a naturally dark skin tone. IPL technology uses the dark pigment found in hair to disable its growth. Melanin also determines the hue of a person’s skin. The more melanin in the skin, the darker the skin tone and the greater the risk of developing burns, blisters and skin color changes (hyper- or hypo-pigmentation). Do not try to use ELITE if you believe your skin tone may be unsuitable. Please contact the EvoDerma Customer Care Department instead.

Avoid sun exposure for at least four weeks before every treatment with ELITE. A strong sunscreen (SPF 50 or higher) as well as covering the treatment area with clothing will help to prevent sun exposure. Before every treatment, the area should also be shaved, clean, dry and free of perfumes, deodorant or powders.

No. You can continue to shave when using ELITE, and the desired treatment area(s) must be shaved prior to each session, but other hair removal methods do not work with IPL technology. Waxing and epilators (as well as other techniques) remove the root of the hair, which is normally disabled by IPL’s light energy. If the root is not properly disabled, hair reduction will not last.

The results obtained from any light-based hair removal device are not immediate, and most users first see results after 3-4 sessions. In the beginning, it might even look like hair is growing back after a treatment session. In reality, many of these hairs are simply in the process of being ejected by the body and will fall out after two weeks. Due to different stages of hair growth, not all hair will be affected at the same time when using ELITE. This is why multiple sessions are needed in order to achieve optimized results.

Within the two weeks following a treatment, it will appear as though hair is still growing. This apparent re-growth is part of a process called “ejection” that is characterized by a shedding of the hair, which will either fall out or slide out when pulled. We do not recommend pulling the hair out at this stage; you should let the hair fall out naturally. It is also possible that some hairs were missed or that they were not in the appropriate stage of growth when treated. These hairs will be treated in subsequent sessions, which is why multiple treatments are necessary in order to achieve optimal results.

There is a possibility that some hairs will grow back lighter and finer after a treatment session with ELITE. Typically, these hairs are noticeably finer and additional treatments will eventually remove them.

Never use ELITE on tanned skin or after sun exposure! Tanned skin or skin that has recently been exposed to the sun contains high levels of the pigment melanin. This is the case for all skin types and complexions, including those that do not seem to tan quickly. A higher presence of melanin increases the risks for unwanted side effects such as burns, blisters and skin color changes (hypo- and hyper-pigmentation), and will make treatment uncomfortable.

You should wait at least four weeks after unprotected sun exposure before using the device. If you have any questions regarding sun exposure, please contact your doctor or the evoDerma Customer Care Department.

Any areas that have been treated by ELITE should be cleaned and then hydrated with a gentle moisturizing lotion. Avoid sun exposure for at least two weeks after treatment. Cover the treated area(s) with clothing and/or strong sunscreen (SPF 50 or higher) as extra protection.

ELITE comes with a lamp cartridge that includes between 10,000 to 50,000 flashes depending on the selected intensity level. At the end of the lamp’s lifetime, a replacement lamp cartridge will need to be purchased. This is indicated by the red glow of the Head LED on the handheld unit. Visit www.evoderma.com or contact our Customer Care Department for assistance.
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